Legal Center

Core policies

• Terms of Service
• Privacy Policy
• Acceptable Use Policy
• Service Level Agreement (SLA)
• Master Services Agreement (MSA)
• DMCA Policy

Service-specific terms

• Colocation Addendum
• Managed Services Addendum
• Merchandise Store Terms

Quick summary

• Services are provided by Spiral International LLC DBA Spiral Technologies, operating SpiralHosts.com.
• Infrastructure is hosted in the Albany, New York area, with more regions planned.
• Governing law: State of New York. Disputes are first resolved informally; venue is New York courts.
• All charges are final unless otherwise required by law. Approved refunds are issued as account credit.
• Services include standard DDoS protection subject to fair use. See the SLA for uptime commitments.
• Services are unmanaged by default. You are responsible for your OS, applications, and data.
• We may suspend or terminate for policy violations, abuse, security risk, or nonpayment.

For anything unclear, contact us through Contact.