Use the Contact page and tell us what you need (service type, location, player count/mod list for games, and any special requirements). We’ll reply with options and pricing.
Most services are provisioned quickly once payment and requirements are confirmed. If a plan is marked “Out of stock” or “Coming soon,” we can still quote a custom build.
Yes — we support snapshot/backups depending on the product. If you need a specific backup schedule or offsite copy, mention it when you request a quote.
Yes. For modded game servers, include your modpack/mod list, expected player count, and how often you update. We’ll recommend resources and storage.
We offer DDoS mitigation options. Coverage depends on service type and location — if DDoS protection is critical for you, call it out in your request.
The fastest way is the contact form. You can also email support@williamsnowball.com or join our Discord.
Tip: include your service name, IP, and what you tried so far.
Abuse reports: abuse@williamsnowball.com
DMCA notices: dmca@williamsnowball.com
Please include timestamps, involved IPs, logs/screenshots where available, and a clear description of the issue.
Didn’t find what you need? Reach out and we’ll help.