This policy explains what data we collect, how we use it, and your choices.
1. Data we collect
- Account info: name, email, phone (if provided), billing info (if applicable).
- Service data: IP assignments, usage metrics, configuration details necessary to provide service.
- Website data: basic analytics (e.g., pages visited), cookies, and IP/user agent for security.
2. How we use data
- Provide and support the Services
- Secure the platform and prevent abuse/fraud
- Communicate about incidents, updates, and billing
- Improve performance and user experience
3. Sharing
We do not sell your personal data. We share data only with service providers (e.g., payment processors) as needed to run the service, or when required by law.
4. Cookies
We use cookies for session/login state and basic site functionality. You can control cookies via your browser settings.
5. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.
6. Retention
We keep data only as long as necessary for service delivery, support, compliance, and legitimate business purposes.
7. Contact
Questions? Email support@williamsnowball.com.
This page is provided for general informational purposes and does not constitute legal advice. Questions? Email spiraltechnologiesmanagement@williamsnowball.com.