SpiralHostsVPS Hosting
- Provisioning your first VPS
- SSH key setup and root access
- Firewall and iptables basics
- Docker installation and setup
- Upgrading your plan
Guides coming soon — ask on Discord or contact us.
Game Servers
- Pterodactyl panel walkthrough
- Minecraft: server.properties and mods
- FiveM: txAdmin and resource setup
- Port forwarding and firewall rules
- Backups and restore
Guides coming soon — ask on Discord or contact us.
Dedicated Servers
- IPMI / KVM remote access
- OS installation via ISO mount
- RAID and ZFS configuration
- Bandwidth and port options
- Remote hands request process
Guides coming soon — ask on Discord or contact us.
Colocation
- Onboarding checklist
- Power and network standards
- Remote hands SLA
- Cross-connect requests
- Hardware shipping instructions
Guides coming soon — ask on Discord or contact us.
Policies & legal
- System status & uptime
- Terms of Service
- Acceptable Use Policy
- Privacy Policy
- Service Level Agreement
- Master Services Agreement
Billing or compliance questions: support@williamsnowball.com
Need help now?
Can't find what you're looking for? Tell us what you need documented — we'll prioritize it. For urgent issues, Discord is the fastest path to a real answer.