Knowledge base · Guides · Reference docs

Documentation

Guides, configuration references, and troubleshooting for every SpiralHosts service. Docs are actively being written — if you need something now, just ask.

VPS guidesGame server setupBare metalPolicies & legal

Guides & references

Browse by service

All guides are being written now. If you need help before a guide is published, open a ticket or ask on Discord — we’ll walk you through it directly.

VPS Hosting

From first login to production — setup guides, networking, and platform basics.

  • Provisioning your first VPSSoon
  • SSH key setup and root accessSoon
  • Firewall and iptables basicsSoon
  • Installing Docker and containersSoon
  • Snapshot and backup managementSoon
  • Upgrading or resizing your planSoon

Game Servers

Pterodactyl panel, per-game configs, mods, and backup procedures.

  • Getting started with Pterodactyl panelSoon
  • Minecraft: Paper/Purpur and mod setupSoon
  • FiveM: txAdmin and resource managementSoon
  • Rust: uMod/Oxide plugin setupSoon
  • ARK: cluster and mod configurationSoon
  • Automated backups and point-in-time restoreSoon

Dedicated Servers

IPMI access, OS install, RAID, and advanced networking on bare metal.

  • IPMI / KVM remote access guideSoon
  • OS installation via ISO mountSoon
  • RAID configuration (Dell H710 Mini)Soon
  • Private networking and VLANsSoon
  • Bandwidth and port optionsSoon
  • Remote hands request processSoon

Colocation

Onboarding, power standards, remote hands, and cross-connect procedures.

  • Onboarding and hardware shipping checklistSoon
  • Power and network standardsSoon
  • Remote hands SLA and scopeSoon
  • Cross-connect request processSoon
  • Hardware return and decommissionSoon
  • Power billing and metering explainedSoon

Need help now?

Can’t find what you need? We answer every question ourselves.

Discord community
Fast informal help — our team is active
Join
Open a ticket
~2 hr response, US daytime
Contact
Client tickets
Existing customers — billing portal
Portal
System status
Live uptime and incidents
Status